Frequently Asked Questions

Many of our customers have specific questions about our professional cleaning services. Here you will find answers to some of them.

General questions

How do I request a price quotation?

You can easily request a quotation by clicking on the “GET A FREE QUETO” button or by visiting the following link:

Does anyone have to visit my premises before cleaning?

It is individual and depends on the customer. We can arrange a free visit, but it is not mandatory.

Are detergents included in the price?

Yes, all cleaning products are included.

What if I'm not happy with the job?

Don’t worry; our quality cleaning service is covered by our quality assurance. We will return your money within 24 hours and redo the work for free.

Questions about cleaning

Do you also clean corporate premises?

Yes, we also clean corporate premises and offices. Regular cleaning will save you time and money!

What does one-time and regular cleaning mean?

Regular cleaning

If cleaning is done once a week or once every 14 days, it is considered regular cleaning. It is arranged individually depending on the client’s requirements.

One-time cleaning

The cleaning is done only once, on the day and time you booked.

What services do you provide?

Clean Komfort provides cleaning services for various administrative and corporate premises, storage areas, real estate agencies, clinics and hospitals, management and development companies, fitness and wellness centers, exhibitions, warehouses, production halls, etc.

What is included in standard household cleaning?

Bedroom and living room

  • dusting of all accessible areas
  • cleaning of all mirrors and glass surfaces
  • cleaning of all floors
  • garbage disposal

Bathroom

  • cleaning of the toilet, shower, sink and soil pipe
  • dusting of all available areas
  • cleaning of all mirrors and glass surfaces
  • floor cleaning
  • garbage disposal

Kitchen

  • dusting of all available areas
  • cleaning of the sink and loading of dishes in the dishwasher
  • cleaning of the outer surfaces of the stove, oven, and refrigerator
  • floor cleaning
  • garbage disposal

Are your staff qualified? Do they have a clean criminal record?

Of course! Our company only employs conscientious and non-conflicting employees with a clean criminal record.

Can I rely on your company to meet the cleaning deadline?

Compliance with all agreed dates is one of the basic rules of our company. We guarantee compliance with all dates and requirements.